Privacy Policy

For the ProfitGuard Returns Calculator Shopify App

Last Updated: October 23, 2025

Introduction

Welcome to ProfitGuard Returns Calculator ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you install and use our Shopify application (the "App").

Data We Collect

To provide our services, we access and may store the following information from your Shopify store:

• Shop Information: Your shop's domain and currency to identify your account and settings.
• Product & Order Information: We access product details (cost, price) and order details (line items, quantities) to perform return calculations.
• Customer Information (Pro Plan Only): For users of our Pro plan, we access customer email and order ID to facilitate the customer-facing return portal and to manage the abuse-prevention blocklist. We do not access or store sensitive customer details like addresses or payment information.

How We Use Your Data

We use the data we collect for the following purposes:

• To perform the core functions of the return calculator.
• To save and display your return calculation history.
• (Pro Plan) To enable customers to submit returns via the portal.
• (Pro Plan) To identify and block users who exceed return submission limits.
• To manage your subscription status.

Data Storage and Security

Your shop information and saved data are securely stored in our database. We take all reasonable measures to protect your information from unauthorized access.

Data Sharing

We do not and will not ever share, sell, or rent your data with any third parties for marketing or any other purpose.

Your Rights & Data Deletion

You may uninstall the App at any time to revoke our access to your Shopify data. Upon receiving an uninstall webhook from Shopify, all data associated with your shop will be automatically and permanently deleted from our systems.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: TheMerchCog@gmail.com